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So Who Are We?
Smart Revenue

So Who Are We?

We are three very passionate hospitality professionals who love the industry we are in. Experts in our chosen specialist area, combined with an ability to communicate with and motivate individuals and team members through fun and interactive bespoke workshops, training and coaching, we achieve tangible results…

Sarah Brickwood MIH

Sarah Brickwood MIH Hospitality Training Consultant

An award-winning Learning and Development professional with 20 years in the Hospitality and Leisure Industry and experience within Reception, Reservations and Sales.

“Having worked in national training and support management roles for two large UK hotel chains and managing training teams, this led to setting up my own training business in 2008.”

I am passionate about the industry and love working with businesses to support them to achieve their goals. I enjoy building relationships with the Front of House team members and am extremely loyal to all the clients I work with.”

“The best part of my job is spending time with an individual team member, a team or a business and seeing the difference it makes once they have built the skills and confidence to deliver.”

Connect with Sarah:

Jo Woods

Jo Woods Hospitality Training Consultant

An experienced consultant who has worked in all aspects of Front of House, and Meetings and Events Sale for over 30 years.

“My passion lies in Revenue Management for Meetings & Events and during the last 15 years of my career I have been involved in national training and consultancy roles for various hotel chains throughout the UK.”

The way I approach my work is fun and interactive and completely focused on coaching and developing individuals and teams to manage their ‘space’ more profitably.”

Connect with Jo:

Jen Paylor

Jen Paylor Revenue Management Specialist

A commercially minded Revenue Management professional with over 20 years’ experience in both branded hotels and 4 & 5 star independent hotels.

“I now consult to hotels on distribution, inventory and revenue management best practice including positioning, pricing & strategic sales and marketing planning. In addition to this I offer ongoing support in all aspects of Revenue Management.”

“I provide bespoke solutions for a particular property, group of people or individual, aimed at achieving the best results to meet your objectives, whether that be in terms of people performance or improved rooms revenues.”

Connect with Jen:

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